Barclays Banking, masochism or insanaty

When moving across to the UK, Barclays Bank was recommended by Den Danske Bank. I am struggling to see why.

Their financial services are un competitive in any ways possible. Their credit cards are charged at around 20% which has received plentiful comments from the Ombudsman. The fact that they paid Jennifer Anniston GBP 2M for a TV ad that ONLY made the headlines because of that fact does not halp either.

Their mortgages will always be higher than other high street banks. Their marketing consists of hand written signs in the banks by desparate employees trying to meet their head office targets. I would imagine the consequence of not meeting the target is to be sacked as there is always new staff in the branches, which you as a customer has to "appreciate and accept" ??? Maybe thatg is also the reason you always wait minimum 20 minutes to be served, because all staff goes to lunch at the time their customers come to see them. After lunch they are just way busy with their mobile phones and chatting across the barriers about football.

Back to the cosequence of being sacked - don't worry there will be something better for you out there...

Try and file a complaint? You are left to send an email to a service that still hasn't responded to my letters. If you manage to get hold of a telephone number to one of their branches as I once did, prepare yourself for a mouthful for calling them on that "secret" number...

Should you go into overdraft they will charge you a "learn the lesson fee" of GBP 30 per day if new transactions occur...... Imagine coming home from a 3 day holiday where 3 transactions have caused you to overdraw with just GBP 10 - that holiday will cost you an additional GBP 90 - enough to go to Paris for a weekend break.

Did I forget to mention all the other services they manage to sell you each time you go into the bank? And also remind me to tell you about the GBP 3.5 billion they distribute to their shareholders each year...